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2026	Review-based Recommender Systems: A Survey of Approaches, Challenges and Future Perspectives ACM Computing Surveys Emrul Hasan, Mizanur Rahman, Chen Ding, Jimmy Xiangji Huang, Shaina Raza
2025	Combining review elements for modelling various multi-criteria collaborative recommendation models Journal of Big Data Sumaia Mohammed AL-Ghuribi, Shahrul Azman Mohd Noah, Sabrina Tiun, Mawal A. Mohammed, Nur Izyan Yasmin Saat
2024	Natural language processing for analyzing online customer reviews: a survey, taxonomy, and open research challenges PeerJ Computer Science Nadia Malik, Muhammad Bilal
2024	Max Explainability Score–A quantitative metric for explainability evaluation in knowledge graph-based recommendations Computers and Electrical Engineering Neeraj Tiwary, Shahrul Azman Mohd Noah, Fariza Fauzi, Tan Siok Yee
2024	2024 8th International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I-SMAC) Lekhya K, Surendran R, Raveena S
2024	A Comparative Study of Sentiment-Aware Collaborative Filtering Algorithms for Arabic Recommendation Systems IEEE Access Sumaia Mohammed Al-Ghuribi, Shahrul Azman Mohd Noah, Mawal A. Mohammed, Neeraj Tiwary, Nur Izyan Yasmin Saat
2024	2024 16th International Conference on Knowledge and System Engineering (KSE) Neeraj Tiwary, Shahrul Azman Mohd Noah, Fariza Fauzi, Tan Siok Yee, Sumaia Al-Ghuribi